Accessible Alton Towers Resort
Wheelchair Accessible Throughout,
Wheelchair Accessible Toilets,
Changing Places Toilet,
Wheelchair Accessible Restaurants
Accessible Alton Towers Resort
Alton Towers, in conjunction with Nimbus Disability, have created the “Ride Access Pass” for wheelchair using visitors who are unable to queue for lengthy periods.
IMPORTANT: Ride Access Pass applications must be submitted online at least SEVEN DAYS in advance of your visit.
The Ride Access Pass allows disabled visitors to enter each ride by a dedicated entrance. To avoid this very useful Ride Access Pass being misused though, all applications are assessed by the team at Nimbus Disability (hence the need for seven-days notice).
Accessible Parking at Alton Towers Resort
36 Blue Badge parking spaces are available in the Express and Disabled Car Park which is located near the main entrance to the Alton Towers Theme Park.
To guarantee entry, Alton Towers advise pre-booking your disabled parking online in advance of your visit, as available spaces will be allocated on the day, on a “first come first served” basis.
Parking charges apply to all Alton Towers visitors though (including Blue Badge holders).
Getting to Alton Towers Resort using Public Transport
The closest train station to Alton Towers is Uttoxeter Railway Station (about 10 miles away). Accessible taxis are available from Uttoxeter Station Taxis – these must be booked in advance though (tel: 01889 555 555). Wheelchair accessible taxis are also available from Dovelin Cars (tel: 01889 567055 – 24 hours notice is requested). The taxi journey from Uttoxeter Railway Station to Alton Towers Resort should take no more than 20 mins.
Alton Towers can also be reached from Stoke-on-Trent Railway Station (slightly further away – 15 miles). Wheelchair accessible taxis are available from Lucky Seven Taxis (to book an accessible taxi, tel: 01782 33 33 33). The taxi journey from Stoke-on-Trent Railway Station to Alton Towers Resort should take around 25 mins.
Accessible Entrance to Alton Towers Resort
The main entrance to Alton Tower Resort is wheelchair accessible.
Accessible Toilets at Alton Towers Resort
Accessible toilets are available at all toilet facilities throughout the Alton Towers Resort, and are indicated on The Alton Towers Theme Park map; The Alton Towers Waterpark map; and the wider Alton Towers Resort map.
A Changing Places Toilet is located in the Theme Park at “X-Sector”. There are also slightly smaller ‘Spaces to Change’ facilities located in Fountain Square (near the “Woodcutter’s Bar and Grill” in the Dark Forest – and also at Gloomy Wood). A RADAR key is needed to use these facilities (if you don’t have your own, one may be borrowed for the day, from Guest Services (located on Towers Street). A refundable deposit of £20 is required to borrow a RADAR key though.
Accessible Cafe/Restaurant at Alton Towers Resort
There are a variety of different cuisines available from various restaurants and cafés within Alton Towers Resort, as well as in the Alton Towers Resort hotels. Not all restaurants have accessible toilets within the restaurant though (but there is always one nearby). So just those Alton Towers Resort restaurants which DO have on-site accessible toilet facilities are listed here.
Accessible Alton Towers Resort Restaurants (with accessible toilets):
Rollercoaster Restaurant (located in Forbidden Valley). Almost step-free access (there is a small lip to cross at the door <2cm); table service; accessible toilet – door width clearance is 88cm (also used as a public baby change facility).
Explorer’s Pizza and Pasta Buffet (located in Katanga Canyon). Step-Free access to indoor dining area (steps lead to the outdoor garden/dining area though); both buffet counter and table service available; accessible toilet – door width clearance is 95cm (again, also used as a public baby change facility).
The Burger Kitchen (only the one located in the Towers Area). Ramped access (there is a small lip to cross at the door <2cm); counter service; two accessible toilets – door width clearance are 82cm & 83cm; a Changing Places toilet is located nearby.
The Crooked Spoon (located in the Enchanted Village). Fairly steep access ramp (compacted gravel); step-free access; counter service; accessible toilet – door width clearance is 85cm (again, also used as a public baby change facility).
Thank you – and enjoy your accessible visit to Alton Towers!
Alton Towers Resort News
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