Wheelchair Accessible Madame Tussauds London

Accessibility :

Only ONE wheelchair admitted each hour,
Max: 3 Wheelchairs in building at same time,
Advance Booking HIGHLY Recommended,
Wheelchair Accessible Lifts,
Wheelchair Accessible Toilets (RADAR key required),
Wheelchair Accessible Food & Drink options


For details of other wheelchair accessible hotels, wheelchair-friendly eating and drinking options and wheelchair accessible attractions in central London, see the Wheelchair Accessible London Guide

Arrival By Car

There are no parking spaces at all at Madame Tussauds London. And on-street parking in the immediate area is very limited, and you might end up parking some distance from Madame Tussauds.

However, there are two accessible parking bays in the NCP Marylebone Road car park (and the accessible parking spaces can be booked online).  The NCP Marylebone Road car park is about 500m away but, importantly, is on the correct side of the main road (Marylebone Road). There is a vehicle height restriction of 2.15m here.


Arrival By Public Transport


The closest mainline train station is London’s Marylebone Station – which is served by trains from Chiltern Railways only.

London Euston Train Station is a bit further away (just under 1 km), but is also on the “right side of the street”. So if the distance is not a problem for you/your companion, then this is definitely an option for accessing Madame Tussauds London. London Euston Train Station serves a lot more destinations though, so will be useful to a lot more wheelchair users.

Tube (Underground):

Although the closest Tube station to Madame Tussauds London is Baker Street Underground station, Baker Street station is not wheelchair accessible.

The closest Tube station to Madame Tussauds London which is wheelchair accessible is also at Euston.

Euston Square Underground station is partially step-free (only when travelling on westbound trains though).


There is a bus stop just 2 minutes from Madame Tussauds London, which is served by buses on bus lines: 18, 27, 30, 205, & 453. All buses in central London are wheelchair accessible – and are equipped with a retractable ramp (automatically controlled by the bus driver). Bus travel is also free for wheelchair users (your companion has to pay the correct fare though). I recommend that you use the official TfL Journey Planner to find the best route for yourself.


By far the easiest way to arrive at Madame Tussauds London in a wheelchair, and by using public transport, is in one of London’s famous black cabs (taxis). It’s also the most expensive way to reach Madame Tussauds London (but is so worth it in my opinion). All London taxis are equipped with a retractable ramp.


Entrance – Access

The queues at Madame Tussauds London can be long. Especially during school holidays, and on weekends.

So wheelchair users should head for the priority Fast Track queue.

One carer over the age of 14 is admitted free of charge (documentary proof of your disability is required).


Building Accessibility

The Madame Tussauds London building was built in 1884. Long before wheelchair accessibility was even a thing.

It’s a well-packed and very busy place too (although from 3pm onwards is slightly quieter for wheelchair users at Madame Tussauds London).

As a result, and although the Madame Tussauds London building is totally wheelchair accessible thanks to various lifts between all floors, only three wheelchairs are permitted in the building at any one time (so that Madame Tussauds London staff can provide evacuation assistance to wheelchair using guests). To help them achieve this limit, only ONE wheelchair using guest can enter the Madame Tussauds London building every hour, on the hour.

This is why you should definitely definitely definitely book your wheelchair slot at Madame Tussauds London online in advance.

The “Spirit of London” taxi ride experience is NOT wheelchair accessible though.


Wheelchair Accessible Toilets

There are 3 wheelchair accessible toilets which are located at various places throughout Madame Tussauds London. All 3 wheelchair accessible toilets can only be accessed with your own RADAR key though.


Wheelchair Accessible Cafe/Restaurant

There is a wheelchair accessible cafe in Madame Tussauds London too.


Photo credit: Spiderman hanging out at Madame Tussauds in London.


See the Wheelchair Accessible London Guide for details of other wheelchair accessible attractions, restaurants and hotels in central London.

Madame Tussauds London News

Get the latest accessibility news from Madame Tussauds London on their Facebook, Twitter and YouTube social media channels.


Madame Tussauds London on Twitter


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