Wheelchair Accessible London Eye
Assisted Boarding Available,
Max. 2 Wheelchairs per pod,
Max. 8 Wheelchairs in total,
Wheelchair Accessible Toilet Available
A step-free route from Westminster Bridge to the London Eye is possible – but involves a bit of a detour. The direct route from Westminster Bridge onto the riverside walkway involves descending a flight of steps. However, wheelchair users should continue south along Westminster Bridge Road, and turn left into Belvedere Road, turning left again at the end of the County Hall building. The London Eye will then be directly in front of you (and the London Eye Ticket Office, where the accessible toilets are located, and where you also sign-in for your pre-booked “flight” on the London Eye, will be on your left).
Detailed information for the London Eye:
Arrival at the London Eye by Car
On-street Blue Badge parking is available on Chicheley Street (you still have to pay to park here).
Blue Badge parking spaces are also available nearby in the car parks (see the AccessAble guide for full details).
Arrival at the London Eye by Public Transport
London Eye Ticket Office Accessibilty
The London Eye Ticket Office is located within the County Hall building, right beside the London Eye itself. The Ticket Office can be reached via a gently-sloping wheelchair ramp.
London Eye Accessibility
The London Eye is completely wheelchair accessible. However, due to health and safety regulations, only EIGHT wheelchairs are permitted on The London Eye at any one time.
The boarding platform is reached via a ramp.
The actual pods themselves are completely wheelchair accessible too. For the same health and safety reasons as before, only TWO wheelchairs are permitted in each individual pod on the London Eye at any one time (and eight overall).
So, although it is possible just to turn up and wait, you could be waiting for a while if there are already pre-booked wheelchair users. This is why you should definitely definitely definitely pre-book your wheelchair time slot (via the official website >here<). Please note that this is simply a free booking for your time slot, you will still need to buy one normal-priced ticket too (your companion travels for free – but must book their free companion ticket >here< also).
Wheelchair Accessible Toilets at the London Eye
The wheelchair accessible toilets at the London Eye are located in the Ticket Office within the County Hall building, in the corridor opposite the VIP Experiences counter.
There are two separate wheelchair accessible toilets – one allowing a transfer from the left hand side, the other allowing a transfer from the right hand side.
These toilets are only available to London Eye users though (they are not public toilets).
Wheelchair Accessible Cafe/Restaurant at the London Eye
No food is available to buy on the London Eye, but drinks are available in the “Eye Lounge” on the first floor of County Hall (but can only be used by guests taking the “VIP Experience”). There is an alternative route to the Eye Lounge via lifts in County Hall.
If this information has assisted you in planning your travels with your wheelchair, please consider making a donation to my Virtual Kiltwalk appeal for 2022 – in aid of FareShare. And thanks to an ADDITIONAL donation of 50% by Sir Tom Hunter, FareShare will actually receive 150% of the amount that you donate!
London Eye News
Get the latest accessibility news from the London Eye on their Facebook, Twitter and YouTube social media channels.
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